HOSPITAL ADMISSION GUARANTEE
Immediate cover for Illness or Accident related to emergency evacuations.

Simply press the Medical Panic button on the EMERGIVAC Mobile App to activate the closest available medical emergency response vehicle. Paramedics will assess your condition and if required, evacuate you to the nearest private healthcare facility.

EMERGIVAC will notify the hospital or trauma room of your pending arrival and will activate the available Hospital Admission Guarantee.

Cover yourself or your whole family for Accident Only or for both Accident and Illness related emergencies.

BENEFIT AMOUNT
R150 000 Individual cover per annum and per event.
R375 000 Family cover limit per annum, and per event, with the applicable individual limits per insured life.

ACCIDENTAL DISABILITY BENEFIT
Should you become disabled as a result of an accident you or your spouse will be paid up to R20 000.

ACCIDENTAL DEATH BENEFIT
Benefit is paid to your nominated beneficiary in the event of death arising from an accident.

BENEFIT AMOUNT
R20 000

OVERSEEN BY EMERGIVAC ASSIST CUSTOMER EXPERIENCE CENTRE
Although the process is completely autonomous, all incidents are automatically registered in the Customer Experience Centre and the EMERGIVAC Assist staff has additional management and oversight of the case.

MECHANICAL OR ELECTRICAL BREAKDOWN
Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year and includes the following benefits:

• We arrange to tow the vehicle to the nearest repairer, within a 40km radius.
• Where no reputable repairer is available within a 40km radius we will tow the vehicle to the nearest repairer and in this instance will cover the costs up to a maximum of R1 500.
• If you are further than 100km from your permanent residence or destination, where available, and at our discretion, we will provide one of the following:

CAR HIRE
A limit of R500 is applicable to this benefit per breakdown. Terms and conditions of the car hire company apply.

OVERNIGHT ACCOMMODATION
A limit of R500 is applicable to this benefit per breakdown. The provision of accommodation is subject to availability.

REPATRIATION OF VEHICLE
A limit of R500 is applicable to this benefit per breakdown. This benefit applies should the vehicle need to be repatriated from the place of repair, on condition that the breakdown was more than 100km from your permanent place of residence or destination.

VEHICLE LOCKSMITH
Cover will be provided for the call-out fee and first hour labour where the keys have been broken or locked inside the vehicle.

FLAT TYRE ASSISTANCE
Cover will be provided for the call-out fee and first hour labour to fit the clients spare tyre. The cost of the repair or the replacement of the tyre is not covered.

OUT OF FUEL
Cover will be provided for the call-out and first hour labour if you are stranded next to the road as a result of running out of fuel. A service provider will be dispatched to deliver the fuel. The cost of the fuel will be for your own account.

FLAT BATTERY
If your vehicle won’t start due to a flat battery, we will dispatch a service provider to attempt to jump start the vehicle. It should be noted that jump starting could result in damage to the vehicles’ electronics and a tow to the nearest repairer is recommended.

TAXI SERVICE
We will arrange transportation for the occupants of the vehicle in the event of the vehicle having to be towed. The cost of the transportation will be for the clients account.

MESSAGE RELAY SERVICE
The Customer Experience Ambassador will contact relatives, employers or colleagues to inform them of any incident if requested by the client.

ANNUAL LIMIT
R2 000 per policy.

PLEASE NOTE: We do not cover any vehicles over 3500kg.

EMERGIVAC Assist will not be held liable for any repairs or towing costs not authorised by the Customer Experience Centre.